Effective Date: June 30, 2026
Operator: Shaleio LLC (“Shaleio,” “we,” “us,” or “our”)
Website: shaleio.com
These Terms of Service (“Terms”) govern your access to and use of the Shaleio websites (including shaleio.com and stratabi.dev, and any other website Shaleio operates), including any pages, content, documentation, downloads, forms, schemas, communications, and related services made available through the websites (collectively, the “Site”). By clicking “I agree,” creating an account, accessing, or using the Site, you affirmatively acknowledge and accept these Terms and enter into a binding contract with Shaleio. If you do not agree, do not use the Site.
Acceptance Mechanism. By clicking an “I agree” button, creating an account, accessing, or continuing to use the Site after receiving conspicuous notice of these Terms, you affirmatively consent to be bound by these Terms. Such actions constitute binding agreement under Florida law.
Organizational Representation. If you access or use the Site on behalf of an organization, entity, or employer, you represent and warrant that you have authority to bind that organization to these Terms, and the term “you” refers to both you individually and that organization. The organization shall be the contracting party and shall be bound by all obligations herein.
Contract Formation. The contract between you and Shaleio is formed at the moment you first access or use the Site or click “I agree,” whichever occurs first. The version of the Terms in effect at that time governs your ongoing use unless and until you affirmatively accept updated Terms.
Eligibility Requirements. You represent and warrant that:
You are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater;
You have the legal capacity to enter into a binding contract;
If you are between 13 and 18 years of age (or the applicable age of majority), you may only use the Site with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf; and
You are not located in, under the control of, or a national or resident of any country or territory subject to U.S. embargoes or sanctions, and you are not identified on any U.S. government restricted or denied party list.
Children’s Use. The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that personal information has been collected from a child under 13, we will delete such information and terminate the associated account promptly.
Application of Terms. These Terms apply to the Site itself. Certain products, software, APIs, downloads, licenses, or consulting services referenced on the Site may be governed by separate terms, agreements, or licenses.
Hierarchy of Terms. Where separate terms apply, those terms govern the applicable offering in the event of conflict with these Terms. Any additional or conflicting terms in user purchase orders, emails, or other communications do not apply unless expressly agreed in writing by an authorized Shaleio representative.
Compliance Obligation. You may use the Site only in compliance with these Terms and applicable law. You are solely responsible for your use of the Site and all decisions made based on Site content.
Prohibited Conduct. You agree not to:
Use the Site for any unlawful, fraudulent, or abusive purpose;
Interfere with or disrupt the Site or the infrastructure supporting it;
Attempt to gain unauthorized access to any portion of the Site, related systems, accounts, or networks;
Scrape, harvest, mirror, reproduce, or systematically extract Site content except as expressly permitted by law or by our written consent;
Use the Site or its content to develop, train, benchmark, or improve competing products or services without our prior written consent, except that limited benchmarking or internal evaluation may be conducted under controlled conditions for bona fide product selection purposes;
Misrepresent your affiliation with Shaleio or any of our products or programs;
Upload or transmit malicious code, exploit payloads, or harmful material through the Site;
Use the Site in any manner that violates applicable export control laws, sanctions, or embargoes; or
Access the Site from any embargoed or sanctioned country or territory or use the Site for any prohibited end use under U.S. export laws.
Export Control and Sanctions Compliance. You represent and warrant that:
You are not located in, under the control of, or a national or resident of any country subject to U.S. embargoes or sanctions (including, without limitation, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine);
You are not identified on any U.S. government restricted or denied party list, including the Treasury Department’s Specially Designated Nationals List or the Commerce Department’s Denied Persons List, Unverified List, or Entity List; and
You will comply with all applicable export control and sanctions laws, including the U.S. Export Administration Regulations and regulations administered by the Office of Foreign Assets Control.
Suspension and Termination. We may suspend, limit, or terminate access to the Site at any time if we reasonably believe your use violates these Terms, creates legal, operational, or security risk, or would violate export control or sanctions laws.
General Purposes. The Site is provided for general informational, commercial, and educational purposes related to Shaleio and its offerings. Nothing on the Site constitutes legal, financial, tax, compliance, engineering, security, or other professional advice.
User Responsibility. You are responsible for evaluating whether any information, product, or service is appropriate for your specific use case. Any reliance on Site content is at your own risk.
Account Creation. Some parts of the Site may require an account, login, invite, API credential, or other access method. If you create or are issued credentials, you must provide accurate, complete, and current information.
Credential Security. You are responsible for:
Maintaining the confidentiality of your credentials;
All activity conducted under your account or using your credentials; and
Notifying us promptly at info@shaleio.com of any suspected unauthorized use or security breach.
Revocation Rights. We may disable or revoke credentials at any time if we reasonably believe there has been misuse, breach, fraud, or security risk.
Separate Agreements. The Site may reference or provide access to software, downloadable materials, documentation, schemas, APIs, templates, and related offerings. Such offerings may be governed by separate terms, including software licenses, API terms, product terms, service agreements, or statements of work.
Rights Determination. Your rights in those offerings are determined by the applicable separate terms, not by these Terms alone. In case of conflict between these Terms and separate offering-specific terms, the offering-specific terms prevail for that offering.
API Access. Access to and use of any APIs, SDKs, or developer tools made available through the Site is subject to separate API or developer terms, which you must accept prior to use.
API Restrictions. Without limiting the foregoing, you may not:
Benchmark API performance for competitive purposes without prior written consent;
Use APIs to build competing commercial hosted offerings;
Circumvent or disable rate limits or other technical restrictions; or
Reverse engineer APIs except as permitted by applicable law.
Precedence. In case of conflict between these Terms and API-specific terms, the API terms prevail for API use.
Ownership. Unless otherwise stated, the Site and its content—including text, graphics, copy, layouts, designs, branding, logos, icons, UI elements, documentation, and compilations—are owned by or licensed to Shaleio and protected by applicable intellectual property laws.
Limited License. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Site for its intended purpose. This license includes incidental technical copying (e.g., caching, local storage) necessary for normal browser operation.
Restrictions. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, or exploit Site content except as expressly permitted by applicable law, separate written license terms, or written authorization from us.
Third-Party Components. Open-source and third-party components incorporated into the Site, if any, are governed by their respective licenses. Nothing in these Terms grants rights in such components beyond those provided in their separate licenses.
Informational Purpose. Where the Site makes available schemas, technical specifications, examples, or documentation, those materials are provided for informational and implementation purposes only unless separate license terms state otherwise.
Updates and Deprecation. We may update, replace, or deprecate such materials at any time. You are responsible for validating compatibility with your own systems.
Competitive Use Restrictions. Unless expressly authorized, you may not use Shaleio-hosted schemas, documentation, or developer materials to build competing commercial hosted offerings or derivative commercial products that suggest affiliation with or substitution for Shaleio. For purposes of this Section, “competing commercial hosted offerings” means services that directly and functionally replicate Shaleio’s core analytics or infrastructure offerings in the same market segment.
Permitted Uses. Non-commercial, open-source, or internal-only uses of schemas are permitted, provided they do not misrepresent affiliation with Shaleio and comply with security and IP restrictions.
Proprietary Marks. “Shaleio,” “StrataBl,” and any associated names, logos, product names, and branding elements are trademarks or claimed marks of Shaleio LLC unless otherwise indicated.
Restrictions. You may not use our trademarks without prior written permission in a manner that suggests endorsement, sponsorship, affiliation, or approval.
Ownership. You retain ownership of any inquiries, feedback, suggestions, ideas, applications, forms, bug reports, messages, or other materials you submit to us through the Site (“Submissions”).
License Grant. By submitting Submissions, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to receive, store, use, reproduce, and evaluate those Submissions for business purposes, including communications, support, operations, product improvement, and internal review.
Representations. You represent and warrant that:
You have the right to submit the Submission;
The Submission does not violate any law or third-party right; and
The Submission does not contain material you are not authorized to share.
Deletion and Restriction. You may request deletion or restriction of certain Submissions, subject to our legal, security, and operational needs. Such requests should be directed to info@shaleio.com.
Alignment with Privacy Policy. Our use of Submissions will be consistent with our Privacy Policy regarding processing purposes, retention, and sharing.
User-Generated Content. To the extent you upload, post, or otherwise make available content beyond Submissions (collectively, “User Content”), you retain ownership of such User Content.
License for User Content. You grant Shaleio a worldwide, non-exclusive, sublicensable license to host, display, process, and use User Content solely as needed to operate the Site and provide related services.
Duration. The license in Section 2 of this Article survives termination of your access to the extent necessary to maintain records, comply with legal obligations, or resolve disputes.
Prohibited Content. User Content must not:
Infringe third-party intellectual property, privacy, or other rights;
Contain malicious code, viruses, or harmful material;
Violate applicable law or regulation; or
Constitute hate speech, harassment, defamation, or doxxing.
Removal Rights. Shaleio reserves the right to remove or disable access to User Content that violates these Terms or applicable law.
Monitoring Rights. Shaleio reserves the right, but not the obligation, to monitor, review, and remove or disable access to Submissions, User Content, or accounts that violate the Terms or applicable law.
Purpose and Scope. Monitoring may occur for security, legal compliance, and operational reasons, subject to the Privacy Policy. Shaleio does not assume responsibility for pre-screening content and is not liable for failing to remove objectionable material.
No Obligation to Moderate. The reservation of monitoring and removal rights does not create any obligation to actively moderate or police user activity.
DMCA Compliance. Shaleio respects the intellectual property rights of others. If you believe that content on the Site infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)) to our designated agent: DMCA Agent Shaleio LLC Email: info@shaleio.com.
Notice Requirements. Your notice must include:
A physical or electronic signature of the copyright owner or authorized representative;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate it;
Your contact information (address, telephone number, email);
A statement that you have a good faith belief that the use is not authorized; and
A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.
Repeat Infringer Policy. We will terminate or suspend access for users who repeatedly infringe others’ copyrights.
False Notices. Knowingly submitting false infringement notices may subject the notifier to liability under federal law and these Terms.
No Control or Responsibility. The Site may contain links to third-party websites, tools, repositories, or services. We do not control and are not responsible for third-party offerings, content, policies, availability, or practices.
No Endorsement. Inclusion of third-party links does not constitute endorsement, sponsorship, or affiliation.
Modification Rights. We may modify, suspend, restrict, or discontinue any part of the Site at any time, with or without notice.
No Guarantee. We do not guarantee that the Site will always be available, uninterrupted, secure, or error-free.
Force Majeure. Shaleio is excused from performance or delay in performance where non-performance is caused by events beyond our reasonable control, including natural disasters, acts of government, internet outages, or failures of third-party hosting providers (including AWS). We will use commercially reasonable efforts to mitigate the effects of such events and resume service as soon as practicable.
“As Is” Basis. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
Disclaimer of Warranties. TO THE FULLEST EXTENT PERMITTED BY LAW, SHALEIO DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AVAILABILITY, AND SECURITY.
Jurisdictional Limitations. Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the disclaimers in this Article apply only to the maximum extent permitted by applicable law.
No Affirmative Commitments. Nothing in these Terms creates any affirmative warranty, representation, or guarantee regarding the Site’s performance, uptime, or suitability for any particular purpose.
Exclusion of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, SHALEIO LLC, ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF SHALEIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Aggregate Liability Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, SHALEIO’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
Scope of Cap. The liability cap in Section 2 of this Article applies to all claims in the aggregate, regardless of the number of events or claims. The cap does not apply to your indemnification obligations under Article 19.
Jurisdictional Limitations. To the extent any limitation or exclusion in this Article is held unenforceable, Shaleio’s liability shall be limited to the maximum extent permitted by applicable law.
User Indemnity Obligation. You agree to defend, indemnify, and hold harmless Shaleio LLC and its affiliates, members, managers, officers, employees, contractors, licensors, service providers, and agents from and against any claims, liabilities, damages, losses, judgments, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
Your use of the Site in violation of these Terms or applicable law;
Your breach of any representation, warranty, or covenant in these Terms;
Your Submissions or User Content that infringe third-party intellectual property, privacy, or other rights; or
Your intentional misconduct, fraud, or willful violation of third-party rights.
Scope Limitation. The indemnity obligation in Section 1 of this Article does not apply to claims arising solely from Shaleio’s own negligence, willful misconduct, or breach of these Terms, except to the extent your conduct contributed to the claim.
Indemnification Procedures. Shaleio will:
Provide you with written notice of any claim subject to indemnification;
Allow you to control the defense and settlement of the claim, provided that you may not settle any claim that imposes obligations on Shaleio or admits liability on Shaleio’s behalf without Shaleio’s prior written consent; and
Reasonably cooperate with you in the defense, at your expense.
Uncapped Obligation. Your indemnification obligations under this Article are not subject to the limitation of liability in Article 18.
Security Safeguards. Shaleio will implement reasonable and appropriate administrative, technical, and physical safeguards to protect personal information collected via the Site, consistent with applicable law and industry standards. Such measures include encryption, access controls, and security logging.
No Guarantee of Security. No system is perfectly secure. Shaleio does not guarantee that unauthorized access, hacking, data loss, or other breaches will not occur.
User Responsibilities. You are responsible for maintaining the security of your own systems, devices, and credentials. You must notify Shaleio promptly at info@shaleio.com of any suspected security incident involving your account or credentials.
Privacy Policy. Your use of the Site is also subject to Shaleio’s Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy is available at shaleio.com/privacy and governs the collection, use, disclosure, and protection of personal information.
Data Collection. We may collect and use technical, contact, and usage information reasonably necessary to operate the Site, respond to inquiries, maintain security, and conduct ordinary business operations.
Data Subject Rights. To the extent required by applicable law, including without limitation the General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA), and similar regulations, you may have specific rights regarding your personal information, including rights to access, correct, delete, or restrict processing. Please consult the Privacy Policy for details on how to exercise such rights.
Contact for Privacy Matters. Questions or requests regarding data privacy should be directed to info@shaleio.com or the contact method specified in the Privacy Policy.
Data Processing Agreements. Where Shaleio acts as a data processor on behalf of business customers, separate Data Processing Agreements or similar documents may govern the controller-processor relationship.
Global Accessibility. The Site may be accessible from outside the United States. Users outside the U.S. are responsible for compliance with local laws regarding online conduct and acceptable content.
Mandatory Local Rights. Certain mandatory rights under applicable consumer protection, data protection, or other laws in your jurisdiction may override provisions of these Terms. To the extent any provision conflicts with mandatory local law, that provision is modified to the minimum extent necessary to comply with such law.
Primary Audience. The Site is intended primarily for users in the United States. If you access the Site from outside the U.S., you acknowledge that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Termination Rights. Shaleio may suspend or terminate your access to the Site at any time, with or without notice and with or without cause, including for:
Suspected breach of these Terms;
Misuse of the Site;
Legal, regulatory, or security risk;
Violation of export control or sanctions laws; or
Any other reason in Shaleio’s sole discretion.
User Termination. You may stop using the Site at any time. If you have an account, you may request account closure by contacting info@shaleio.com.
Effect of Termination. Upon termination:
Your right to access and use the Site immediately ceases;
We may, but are not obligated to, delete your Submissions, User Content, and account data, subject to legal retention obligations; and
You may request a copy of your Submissions or User Content within thirty (30) days of termination, subject to technical feasibility and legal constraints.
Survival. The following provisions survive termination: Articles 8 (Intellectual Property), 11 (User Submissions, license grant only), 12 (User Content, license grant only), 17 (No Warranty), 18 (Limitation of Liability), 19 (Indemnification), 24 (Governing Law and Venue), 25 (Dispute Resolution), and 28 (Miscellaneous).
Choice of Law. These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.
Exclusive Jurisdiction. Subject to Article 25, any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Orange County, Florida. You consent to the personal jurisdiction and venue of those courts.
Consumer Protection Savings Clause. Mandatory consumer protection or local jurisdiction rules in your country or state of residence may override the choice of law and forum selection in certain cases. To the extent such mandatory rules apply, the forum and law selection clauses apply only to the maximum extent permitted.
Waiver of Jury Trial. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND SHALEIO WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE.
Mandatory Pre-Litigation Negotiation. Before filing any lawsuit or arbitration, you agree to first contact Shaleio at info@shaleio.com and attempt in good faith to negotiate an informal resolution for at least thirty (30) days.
Arbitration Agreement. Except as provided in Section 4 of this Article, any dispute, claim, or controversy arising out of or relating to these Terms or the Site that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect.
Arbitration Procedures.
The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties or, failing agreement, appointed by the AAA.
The seat of arbitration shall be Orlando, Florida.
The arbitration shall be conducted in English.
Each party shall bear its own costs and attorneys’ fees, and the parties shall share equally the arbitrator’s fees and AAA administrative costs, except that the arbitrator may award costs and fees to the prevailing party to the extent permitted by law.
The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Exceptions to Arbitration. The following disputes are not subject to arbitration and may be brought in court:
Claims in small claims court, provided the matter remains in small claims court and proceeds only on an individual (non-class) basis;
Claims seeking injunctive or equitable relief for alleged infringement or misappropriation of intellectual property rights; and
Claims by Shaleio to enforce payment obligations or prevent unauthorized access.
Class Action Waiver. YOU AND SHALEIO AGREE THAT DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. This waiver applies to the fullest extent permitted by law.
Opt-Out Right. You may opt out of the arbitration and class action waiver provisions by sending written notice to Shaleio at info@shaleio.com within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, all other terms of this Agreement remain in effect, and disputes will be resolved exclusively in the courts specified in Article 24.
Severability of Arbitration Provisions. If the class action waiver in Section 5 of this Article is found to be unenforceable, the entire arbitration agreement in this Article shall be deemed void, and disputes shall be resolved in court as specified in Article 24. All other provisions of these Terms remain enforceable.
Modification Rights. We may revise these Terms from time to time. Any updated version will be posted on the Site with a revised effective date.
Notice of Material Changes. For material changes that adversely affect your rights or obligations (including changes to liability limitations, dispute resolution, or data use), we will provide notice via:
Effective Date of Changes. Material changes will become effective thirty (30) days after notice is provided, unless you stop using the Site and close your account during that period. Non-material changes (including formatting, minor clarifications, or updates to contact information) become effective upon posting.
Acceptance of Updated Terms. By continuing to use the Site after the effective date of updated Terms, you agree to the revised Terms. If you do not agree to the updated Terms, you must stop using the Site and may request account closure.
Independent Contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between Shaleio and you.
No Authority. Neither party has authority to bind the other absent a separate written agreement expressly granting such authority.
User Responsibility. You are solely responsible for your own compliance obligations and decisions made based on Site content. Shaleio does not assume any fiduciary, advisory, or consulting duty to you by virtue of your use of the Site.
Entire Agreement. These Terms, together with the Privacy Policy and any separate product, API, or service terms expressly incorporated by reference, constitute the complete and exclusive statement of the agreement between you and Shaleio regarding the Site. Any prior or contemporaneous agreements, understandings, or representations, whether oral or written, are superseded. Additional or conflicting terms in purchase orders, emails, or other communications do not apply unless expressly agreed in writing by an authorized Shaleio representative.
Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent, or if such modification is not possible, the provision shall be severed. The parties intend for these Terms to be enforced to the maximum extent permitted by law.
Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Shaleio’s failure to assert any right or provision under these Terms does not constitute a waiver of that right or provision.
Assignment. You may not assign, transfer, or delegate your rights or obligations under these Terms without Shaleio’s prior written consent. Any purported assignment in violation of this Section is void. Shaleio may freely assign these Terms and all rights and obligations hereunder to any affiliate, successor, or acquirer (including in connection with any merger, acquisition, sale of assets, or corporate reorganization) without your consent. These Terms bind and inure to the benefit of each party’s permitted successors and assigns.
Notice Provisions.
Notices to Shaleio. All legal notices and formal communications to Shaleio must be sent in writing to: Shaleio LLC 3564 Avalon Park E Blvd, Ste 1-A976, Orlando, FL 32828 Email: info@shaleio.com Subject Line: “Legal Notice – Terms of Service”
Notices to You. Shaleio may provide notices to you via email to the address associated with your account, via in-app notification, or by posting on the Site. Notices are deemed received:
For email: twenty-four (24) hours after sending, provided the email does not bounce;
For in-app or Site notifications: immediately upon posting.
General Communications. Ordinary business communications (e.g., product updates, marketing) are not subject to the formalities of this Section and may be delivered by any reasonable electronic means.
Interpretation. Headings and article titles are for convenience only and do not limit or affect the interpretation of these Terms. The terms “include,” “including,” and similar terms are deemed followed by “without limitation.” The singular includes the plural and vice versa.
Language. These Terms are drafted in English. Any translation is provided for convenience only. In the event of conflict between the English version and any translation, the English version controls.
Counterparts and Electronic Signatures. These Terms may be accepted electronically. Electronic acceptance (including clicking “I agree” or continuing to use the Site) constitutes a binding signature and agreement.
Force Majeure. Shaleio’s obligations under these Terms (other than payment obligations, if any) are suspended during any period in which performance is prevented or delayed by events beyond Shaleio’s reasonable control, including natural disasters, acts of government or war, internet or telecommunications outages, failures of third-party hosting or infrastructure providers (including AWS), strikes, or pandemics. Shaleio will use commercially reasonable efforts to mitigate the effects of such events and resume performance as soon as practicable.
No Third-Party Beneficiaries. These Terms are for the sole benefit of you and Shaleio and do not confer any rights upon any third party, except that the indemnified parties in Article 19 are express third-party beneficiaries of that Article.
Government Rights. If you are a U.S. government end user, the Site and related documentation are “Commercial Items” as defined at 48 C.F.R. § 2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation.” U.S. government users acquire only those rights set forth in these Terms, in accordance with 48 C.F.R. § 12.212 (civilian agencies) and 48 C.F.R. § 227.7202 (Department of Defense).
Contact Information. For questions regarding these Terms, contact Shaleio LLC at info@shaleio.com.
Shaleio